9ct Gold Necklace - Gold hoop pendant on fine gold chain.
CHOOSE YOUR MATERIAL
* 14ct Gold Filled (rolled 14ct gold thick outer layer- with a brass core) - with gold filled chain
* 9ct or 18ct solid gold earrings with the same quality gold chain.
Both 9ct or 18ct Yellow Gold includes Full UK Hallmark
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Dimensions- approx 1.9cm across.
Choose your preferred chain length (18 inch is the standard length, shown in the photos)
Also available as the pendant alone - NO CHAIN - 00inches
Will arrived gift wrapped in a luxury gift box.
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With a subtle hammered shimmer that reminds me of the sun glistening of the surface of the sea.
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What is 'Gold Filled?'.....A brass core with a 14ct gold coating. The gold is bonded to the brass core surface using heat and pressure meaning it will never come off, wear away or flake! It is not the same as 'gold plating' but instead is a solid layer of 14ct gold which is approx. 100x thicker than gold plating. Meaning you get the beauty of wearing gold without the hefty price tag!
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Elegant everyday jewellery with a classic timeless finish. Handmade from the finest quality recycled 9ct or 18ct gold.
This item has been measured, hand cut, hand soldered and polished by me.
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This item is MADE-TO-ORDER.
Please allow up to 2 weeks for this item to be made and hallmarked for it is ready for shipping.
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You will be notified by email when your new treasure is on its way!
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SHIPPING...
***FREE UK SHIPPING***
All items are posted via Special Delivery and will arrive within 1-2 days once shipped!
This item is available to ship WORLDWIDE!
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Payments
Free UK Shipping!
Please allow the acquired processing time for your item to be made. (See item description for more details)
Once shipped items usually arrive next day but please allow 1-2days for arrival via Royal Mail.
International Shipping;
£5 (roughly 6 Euros or 6.5 USD)
Europe- arrival time is around 5-7 days once shipped.
US- arrival time is around 10-14 days once shipped.
PAYMENT TERMS
I accept all major debit and credit cards as well as paypal payments and etsy giftcards to make the transaction as easy as possible for you.
Once payment has been made in full I will ship items out.
Any commission items will need to pay a deposit before any work begins to confirm your order and I will discuss further details of payments with you. A payment plan can be put in place if necessary. The final payment will be the overall cost of the item minus the deposit and any other previous payments- if working to a payment plan.
Shipping from United Kingdom
TIMELINES FOR DELIVERY AND COSTS ASSOCIATED
All READY MADE items will be posted within 24 hours of purchase (on working days).
For all MADE-TO-ORDER products please allow between 3-14 days before your item is shipped whilst I lovingly hand make your piece. (Please see individual item listing for further details on turn around times- for items that need hallmarking please allow 14 days making time.) Once completed I will message you to confirm that your item has been shipped.
WHAT HAPPENS IF EITHER PARTY DOESNT DELIVER OR PAY
Items will only be posted once full payment is received- if you wish to set up a payment plan for a specific piece please contact me at hello@zoehowarthjewellery.com to discuss and arrange. The product will only be shipped once the final payment is completed. This includes all commission and custom-made items.
NOTICE REQUIRES
Please give notice of any issues as soon as possible. If it is regarding an item that has been shipped to you please contact me within 14 days. If you are unsure of any details please message me with any questions and quereies.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Returns and exchange details
REFUNDS & RETURNS POLICY
HOW LONG DO YOU HAVE TO RETURN AN ITEM?
I take pride in my work and really want to you love your handmade piece but if you are not completely satisfied with your purchase or are having issues with sizing etc please contact me within the first 14 days of receiving your piece and I will try my hardest to rectify the matter if that results in adjustment, exchange or refund.
CONDITION OF PRODUCT ELIGIBLE FOR RETURN
Please return items in the perfect condition that you received it in.
REQUIREMENTS- RECEIPT/ PROOF OF PURCHASE
Please make sure you keep your receipt/ order number as ref of your purchase. We will also ask for your name and address to confirm.
WHEN YOU CAN EXPECT A REFUND
Please expect a refund within 7 working days after we have received the item back or within 7 working days of confirming the cancellation of your order.
WHO IS RESPONSIBLE FOR COVERING POSTAGE COSTS
The customer is responsible for the postage costs of the item. If you are returning an item for a refund we will refund the product in full minus the original postage costs.
ITEMS NOT ELIGIBLE FOR RETURN INC SALES ITEMS
Items not eligible for return include stud earrings for hygiene reasons. You are eligible to return earrings with hooks but for hygiene reasons the earhooks will have to be replaced so a deduction of £2 from the original purchase price will be the amount refunded.
PLEASE NOTE ANY COMMISSION ITEMS THAT HAVE BEEN CUSTOM-MADE TO YOUR SPECIFICATIONS CANNOT BE RETURNED.
HOW TO RETURN AN ITEM
If you have any issues with your order or are not happy for whatever reason please feel free to contact me.
AM I ABLE TO SUPPLY SUBSTITUTE GOODS/SERVICES OF EQUIVALENT QUALITY & PRICE?
If the customer wishes to exchange an item for a piece of equivalent price, or pay the difference this is by all means possible. Please note that commission items are not included for this option.